1. Must allow the app to access the Camera & Microphone
2. Can’t be on a phone call – the customer can’t be on a phone call while trying to pair or perform sensor diagnostics or pair unless they are calling from a different phone
3. Disconnect all Bluetooth Devices – hearing aids and other Bluetooth devices (e.g. headphones) can affect the sensor's communication with the phone
4. Pair Clubs in a well-lit space – Arccos sensors are light-activated and require daylight to wake up
5. Pair only one club at a time, with all other clubs in your bag – this prevents cross pairing
6. Remove bulky cases – some bulky cases can obstruct the microphone (i.e. Lifeproof)
7. Pair all clubs, including the putter – even if you can’t affix the putter sensor because of a counterbalanced grip

If you are still experiencing issues with pairing your Arccos Caddie Smart Sensors, please email Starter@arccosgolf.com or Submit a Request.