We are sorry to hear you have been missing all of your shots in the Arccos Caddie app, please select the appropriate shot detection mode below to view the troubleshooting steps.

Prior to selecting the appropriate option below, please ensure that the correct shot detection mode was taken and that "No Shot Detection" mode wasn't selected. 

1. Using the phone for shot detection
2. Using Arccos Caddie Link for shot detection
3. Using Apple Watch for shot detection

Note: Shots will not be detected at night or just before dusk because Arccos Caddie Smart Sensors are activated by UV light

If you follow all of the guidelines above and are still missing shots, please contact Starter@arccosgolf.com or call us at (844)-692-7226, Monday – Friday from 11 am to 5 pm EST.