If your Smart Laser is not connecting to the Arccos app, follow these steps:
1. Ensure Bluetooth Is Enabled
Confirm Bluetooth is turned on in your phone’s settings.
2. Verify You Are Logged Into the Correct Account
Make sure you are signed into the Arccos account associated with your subscription.
3. Restart Both Devices
Turn off your Smart Laser and close the Arccos app completely.
Reopen the app and power the device back on.
4. Check App Version
Ensure you are using the latest version of the Arccos app from the App Store or Google Store..
5. Re-Pair the Device
Navigate to the device management section in the app and attempt to pair again.
If connection issues persist, contact Arccos Support with details of the steps already attempted.
If the issue continues after following the steps above, contact starter@arccosgolf.com for assistance.