If you find your Apple Watch not connecting to the Arccos app, please attempt to perform the following steps which will reset the Bluetooth connection and should fix the issue:
-
Restart both devices
Restart your iPhone and Apple Watch. -
Check Bluetooth & distance
Make sure Bluetooth is ON and keep your watch and phone close together. -
Confirm Apple Watch is selected
In the Arccos app: Settings → Shot Detection → Apple Watch. -
Verify permissions
On your iPhone, confirm Arccos has access to Bluetooth, Location (Always), and Motion & Fitness. -
Check the Watch app
Open the Apple Watch app on your iPhone and confirm Arccos is installed on the watch. -
Update software
Update the Arccos app, iOS, and watchOS.
For more information on how to delete the app on the Apple Watch, please visit this link.
For more information on how to reinstall the app on the Apple Watch, please visit this link.
Still experiencing issues? Contact Arccos Support for help.
Email: starter@arccosgolf.com or Submit A Request
Phone: 844-692-7226 (Monday – Friday, 11 am to 3 pm EST)
Phone Appointment: Schedule Phone Support