Here's how refund requests are handled for your annual Arccos subscription.
• Subscription refunds are not prorated by default.
• Within 14 days of being billed: If you no longer wish to continue your subscription, reach out within 14 days of your renewal charge and we can generally accommodate a refund request.
• After 14 days: We're able to cancel auto-renewal so you won't be charged again going forward, but the charge that already processed is not refunded at that point.
Per the Arccos Terms of Use, subscription charges are described as non-refundable once processed; the guidance above reflects the standard window in which refund requests are accommodated.