We offer a 30-day money-back guarantee on products purchased directly from Arccos Golf, excluding installed Arccos Smart Grips, Apparel & Custom Prints.
If you purchased your items through arccosgolf.com, please use the appropriate return portal based on your order location:
- United States (If order starts with #7)
- Canada (If order starts with AG-CA)
- Australia (If order starts with AG-AU)
- Europe (If order starts with AG-EU)
- United Kingdom and Rest of World (If order starts with AG)
Once your return is submitted and approved, you'll receive return instructions. Depending on your location, you may have the option to purchase a return label.
If you need assistance during the process, feel free to reach out through https://support.arccosgolf.com/ We're here to help.
Return Policy Details
- Return shipping cost: This is your responsibility, unless the item is defective and being replaced under warranty — in that case, return shipping is covered.
- No exchanges — a return results in a refund; a new order would need to be placed separately for a different item.
Refund Timeline
Refunds are processed after your returned item is received and inspected. Typical timeline: 5–10 business days for funds to appear, from the date we receive your return. Refunds go to your original payment method.
Haven't received a refund after more than 7 business days since your item was returned? Contact us at starter@arccosgolf.com with your order number and return tracking number (if available), and we'll assist you!