If you need to correct a shipping address after placing an order, here's how it works.
• A shipping address can't be self-corrected by the customer once an order has been placed.
• If your order hasn't shipped yet: Contact Arccos Support and we can correct the address internally before it ships.
• If your order has already shipped: The address on file can no longer be changed. In some cases, the package can be rerouted to the correct address with the carrier, but this is only possible while the shipment is still in transit and within an applicable time frame.
If you've noticed an address error, reach out as soon as possible — the sooner we hear from you, the more options are available.