You'll receive two emails for every Arccos order — here's what each one contains and how to track your package.
The two emails
• Order confirmation — sent immediately at the time of purchase.
• Shipping confirmation — sent once your order ships. This email includes your tracking number and a link to the carrier's tracking page.
Tracking your order
• Domestic (UPS): Track at ups.com/WebTracking using the number in your shipping confirmation email.
• International (DHL): Track at dhl.de using the tracking link provided.
A note on the Shopify “Shop” app
If you're using the Shop app to track your delivery, be aware it doesn't always reflect accurate tracking status. The carrier link in your shipping confirmation email is the more reliable source for up-to-date tracking information.