If your Arccos Air device will not pair with the app, follow these steps.
Step 1: Update the Arccos app
Make sure you are running the latest version of the app.
- Open the App Store or Google Play Store
- Search for Arccos
- Tap Update if available
You can also update the app by deleting and reinstalling the Arccos app. Keeping the app updated ensures compatibility with the device.
Step 2: Check for multiple Air devices
Only one Arccos Air device can be paired to the app at a time.
Ensure that:
- No other Arccos Air devices are turned on nearby
- Another device is not already paired to your account
Step 3: Select Air on the round start screen
If you previously used an Arccos Link device, the app may not automatically switch to Air.
To pair the device:
- Open the Start Round screen
- Tap the Arccos Air icon
- Follow the pairing prompts
Step 4: Additional troubleshooting
If pairing still fails:
- Ensure Bluetooth is turned on
- Confirm the device powers on
- Observe the LED indicator
- Try pairing the device with another smartphone running the Arccos app