If your Arccos Air disconnects from your phone during a round, it is usually caused by Bluetooth range.
Why this happens
The device will disconnect when the phone is more than approximately 10 yards away.
Once the phone returns within range, the device should reconnect automatically.
Even when disconnected, Arccos Air continues recording shots and will sync the data once the connection is restored.
Steps to reconnect the device
If the device does not reconnect automatically:
- Toggle Bluetooth off and on on your phone
- Force close and reopen the Arccos app
- Turn the Arccos Air device off and on
-
Restart your phone
Syncing round data
When the device reconnects, the Arccos icon may display a spinner while syncing.
Once syncing is complete, the icon will show a green checkmark.
If the issue persists, please contact Starter@arccosgolf.com or submit a request and share what troubleshooting steps have been completed.